Skip to content

Testing iOS Apps

Troubleshooting

"Untrusted Enterprise Developer" Error

To use the app, you must trust the developer's certificate:

  1. Go to SettingsGeneralProfiles (or Profiles & Device Management)
  2. Under Enterprise App, find the developer's profile
  3. Tap the developer name and confirm trust
  4. Launch the app

When installing I got "Unable to Download App" Error

This error may occur due to:

  • UDID not included in the provisioning profile
  • Incorrectly signed build or broken entitlements
  • Incompatible device or iOS version

This error can occur for a variety of reasons. Please contact the app developer for further assistance in resolving the issue.

Installation Alert Never Shows

If you’ve previously installed the app from the App Store and the version you’re trying to install is the same, you won’t see a confirmation prompt. To work around this, uninstall the existing app first, then tap Install again.